Admins can change what someone can do in your organization, or remove them entirely.
Change someone's role
Click the menu at the top right and choose Account Settings.
Click People.
Click the three dots next to the person and choose View details.
Next to Seat, click Change.
Choose Admin or Member and click Change.
Role | What they can do |
Admin | Full control over organization settings, billing and all tours |
Member | Access to the tours they're assigned to |
What a member can see and edit on each tour is set in Tour personnel.
Deactivate or remove someone
From the three dots next to a person, or the Danger Zone in their details:
Deactivate frees up their seat. They lose access but stay in your organization, and you can reactivate them any time.
Remove from organization permanently removes them and frees their seat.
Not sure? Deactivate first. It's easy to undo.
Related articles
How to Invite People to Your Organization and Tours
Deactivated Members and Seats
How Tour Personnel Works